Sewage and Toilet Overflow Cleanup
Sewage cleanup treats every wet porous thing as contaminated. It gets removed, hard surfaces get cleaned, and the room is dried and checked before rebuild.
First steps for a backup
- Keep everyone out of the area, kids and pets most of all.
- Stop running water. No flushing, showers, laundry or dishwasher.
- Do not touch electrical gear while standing in the water.
- Call a plumber to clear the line if the backup came up through a drain.
- Photograph everything before cleanup starts.
Toilet overflow or sewer backup
A clean toilet tank leak is clean water. A bowl overflow with urine is gray water. Anything with feces, or water that came up through a floor drain or tub from the sewer line, is black water. The category decides what can be saved.
What gets thrown out
- Carpet and pad that touched sewage.
- Drywall and insulation that wicked it up, cut above the wet line.
- Particle board cabinet bases and baseboards that swelled.
- Soft items that cannot be washed hot.
Tile, sealed concrete and solid surfaces are cleaned with detergent and water, rinsed and dried. EPA says to hire a pro with contaminated water experience for sewage.
Coverage and cost
Triple I says sewer backup is not covered by a typical home policy unless you bought it as an add on. Fixr's January 2025 national figures put black water extraction at $7 to $7.50 per square foot. A small toilet overflow can start near $350.
Questions people ask
Is it safe to clean up sewage myself?
Is a toilet overflow black water?
Does homeowners insurance cover sewer backup?
Can carpet be saved after sewage?
Should I stop using my toilets?
What does sewage cleanup cost?
Can I bleach the floor after a backup?
How do I know drywall needs to come out?
Who clears the sewer line?
Can I stay home during sewage cleanup?
Related help
Neighborhoods we cover
Water where it should not be?
Call or text. Say where the water came from, when it started and which rooms are wet. You will get the first steps right away and a time for someone to come out.